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Licensing

MultiWalk and MultiWalk Pro come with a lifetime license that includes all future software updates.  You can run as many MultiWalk instances on as many computers as you want as long as you log into TradeStation using the same TradeStation Customer ID licensed to MultiWalk.  Multiple customer IDs require the purchase of additional licenses (see below).

User Support

User support (via e-mail only) is included for the first year after purchase.  User support beyond the first year is not included and will be provided at my sole discretion.

Changing your TradeStation Customer ID

MultiWalk licenses are associated with your TradeStation Customer ID.  There is a $75 service fee if you wish to switch to a different TradeStation Customer ID.  Your old license will be deactivated and you will be issued a new license key file.  The new TradeStation Customer ID must be in the same name as the original TradeStation Customer ID.  MultiWalk licenses cannot be transferred to other individuals or parties.

Purchasing Additional Licenses

If you have multiple TradeStation Customer IDs, then you must purchase a license for each ID since a license is tied to a particlar TS customer ID. Additional licenses can be purchased at 20% off the regular price. The TradeStation ID must be in the same name, spouse’s name or organization name as the original TradeStation Customer ID. You cannot, for example, purchase an additional license for a friend or collegue. They would need their own license. Visit MultiWalk’s purchase page for pricing details.

But in most cases you will only need one license. Before purchasing additional licenses, please see this article for more information on running MultiWalk on multiple TradeStation Customer IDs.

Please see this article to understand the difference between the types of licenses and applications that are bundled with MultiWalk.

TradeStation Account Numbers vs TradeStation Customer ID

TradeStation account numbers are not the same as your TradeStation Customer ID.  There can be many funded accounts (futures, equities, etc) under one TradeStation Customer ID.  MultiWalk is licensed to your TradeStation Customer ID Number, not any particular account.

You can find your TradeStation Customser ID Number on the TradeStation Help -> About TradeStation screen:

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